bb baji Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data bb baji collects, why we collect it, how it is stored and protected, and what rights you have as a player based in Bangladesh.
This Privacy Policy ("Policy") describes how bb baji ("bb baji", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "Player", "User") who access or use the bb baji platform at bb-baji.com, including its mobile-optimised interfaces and any associated services. By registering an account or continuing to use the bb baji platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. This Policy forms part of the wider legal framework governing your use of bb baji, alongside our Terms & Conditions and Responsible Gaming Policy.
Information We Collect
bb baji collects personal data through several channels: directly from you when you register an account or interact with the platform, automatically through your use of the website, and on occasion from trusted third parties such as payment processors and identity verification services. The categories of personal data we collect are set out below.
Identity & Contact Data
When you register a bb baji account, we collect your full legal name as it appears on a government-issued identity document, your date of birth, your email address, your Bangladesh mobile phone number, and a username of your choosing. This information is required to create and manage your account and to fulfil our legal obligations under applicable Know Your Customer (KYC) requirements.
Identity Verification Documents
To enable withdrawals and comply with anti-money laundering (AML) standards, we collect copies of government-issued identity documents. Accepted documents include a Bangladesh National Identity Card (NID), a valid passport, or a government-issued birth certificate accompanied by a supporting secondary document such as a utility bill or bank statement. These documents are processed and stored in encrypted form.
Financial & Transaction Data
We collect details of all financial transactions conducted through your bb baji account, including deposit and withdrawal amounts, dates and times, payment methods used (such as bKash, Nagad, Rocket, Upay, Visa, or Mastercard), and mobile wallet numbers or bank account references associated with those transactions. We do not store full credit or debit card numbers — card payments are processed by PCI DSS-compliant third-party payment processors who transmit only tokenised references to bb baji.
Technical & Device Data
When you access the bb baji platform, we automatically collect certain technical information, including your Internet Protocol (IP) address, device type, operating system, browser type and version, screen resolution, language settings, time zone, and referring URL. This data is used for fraud detection, platform optimisation, and geographic access controls.
Usage & Behavioural Data
We collect data about how you interact with the bb baji platform, including the games you play (cricket betting, slots, live casino, Prosperity Fortune Tree, Super Keno, and others), the frequency and duration of your sessions, your betting history and patterns, bonus claims and usage, and your navigation paths through the website. This data is used to personalise your experience and to identify any behavioural indicators associated with problem gambling under our Responsible Gaming Policy.
Communications Data
If you contact our support team — whether by email to [email protected] or through any live chat facility — we retain records of that correspondence, including the content of your messages, the date and time, and any resolution or action taken. These records are retained for quality assurance, dispute resolution, and regulatory compliance purposes.
bb baji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data for identification purposes beyond what is strictly required for age and identity verification under applicable KYC regulations.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity & Contact | Full name, date of birth, email, mobile number | Registration form |
| Verification Documents | NID, passport, birth certificate | KYC upload |
| Financial | Deposit/withdrawal records, wallet references | Platform transactions |
| Technical & Device | IP address, browser, OS, device type | Automatic (server logs) |
| Usage & Behavioural | Games played, session duration, bet history | Automatic (analytics) |
| Communications | Support emails, chat transcripts | Direct contact |
How We Use Your Data
bb baji uses the personal data we collect for clearly defined, lawful purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected, and we do not sell your personal data to third parties for marketing purposes. The specific purposes for which we process your data are as follows:
- Account management: Creating, maintaining, verifying, and securing your bb baji account, including processing your registration, managing your profile settings, and handling account recovery requests.
- Service delivery: Enabling you to place bets, play casino games, claim bonuses, make deposits, and process withdrawals through your preferred payment method (bKash, Nagad, Rocket, Upay, bank transfer, Visa, or Mastercard).
- Identity and age verification: Fulfilling our KYC obligations by verifying that you are who you say you are and that you meet the minimum age requirement of 18 years. This is a legal obligation we cannot waive.
- Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, unauthorised account access, money laundering, and any other activity that violates our Terms & Conditions or applicable law.
- Responsible gaming: Monitoring your usage patterns to identify potential indicators of problem gambling and to enforce self-exclusion orders, deposit limits, and time-out periods where applicable.
- Customer support: Responding to your enquiries, resolving disputes, and improving the quality and effectiveness of our support service.
- Legal compliance: Meeting our obligations under applicable laws and cooperating with regulators, law enforcement agencies, and financial intelligence authorities in Bangladesh where required.
- Platform improvement: Analysing aggregated usage data to identify trends, fix bugs, optimise performance, and develop new features that serve our players better.
- Marketing communications: Sending you promotional emails, bonus notifications, and seasonal offers (such as BPL, IPL, Eid, or Pohela Boishakh promotions) where you have provided consent to receive such communications. You may withdraw this consent at any time by contacting [email protected].
Marketing opt-out: If you no longer wish to receive promotional communications from bb baji, you may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by writing to [email protected] with the subject line "Marketing Opt-Out". Opting out of marketing does not affect transactional communications related to your account.
Legal Basis for Processing
bb baji processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing activity in question:
- Contractual necessity: Processing that is required to perform the contract between you and bb baji — i.e., to provide you with the services you have registered to use. This covers account creation, service delivery, and payment processing.
- Legal obligation: Processing that is necessary for bb baji to comply with a legal obligation, including KYC and AML verification requirements, age verification, and cooperation with law enforcement or regulatory authorities.
- Legitimate interests: Processing carried out in pursuit of bb baji's legitimate business interests, provided those interests are not overridden by your fundamental data rights. This includes fraud detection, platform security, responsible gaming monitoring, and platform analytics. Where we rely on legitimate interests, we have assessed that our interests do not override your rights as a data subject.
- Consent: Where no other legal basis applies, we rely on your explicit consent. This is most relevant to the sending of marketing and promotional communications. Consent-based processing may be withdrawn by you at any time without affecting the lawfulness of processing carried out prior to withdrawal.
If you would like to know the specific legal basis on which bb baji processes any particular category of your personal data, please contact our support team at [email protected]. We will provide a clear written response within ten (10) business days.
Data Sharing & Third Parties
bb baji does not sell, rent, or trade your personal data to third parties for their own independent marketing purposes under any circumstances. We may, however, share your personal data with carefully selected third parties where it is necessary to deliver our services, meet legal obligations, or protect the security of the platform. All third parties with whom we share data are contractually required to process it in accordance with applicable data protection standards and solely for the specific purposes outlined below.
Payment Processors
We share transaction-related data with payment service providers in order to process your deposits and withdrawals. These providers include the operators of bKash, Nagad, Rocket, and Upay mobile wallets, as well as card payment networks (Visa, Mastercard) and partner banks (including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank). These entities receive only the data necessary to complete the specific transaction and are bound by their own data protection obligations.
Identity Verification Services
We use accredited third-party KYC and identity verification service providers to cross-check the identity documents you submit during the verification process. These providers may access your name, date of birth, document number, and document images for verification purposes only. They are not permitted to use this data for any purpose other than identity verification on behalf of bb baji.
Game Content Providers
The games available on bb baji are powered by third-party game studios and platforms, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive certain session and gameplay data necessary to facilitate the games and ensure the integrity of outcomes. They do not receive your full personal profile or financial data beyond what is strictly required for game delivery.
Legal and Regulatory Authorities
bb baji may be required by applicable law, court order, or regulatory directive to disclose your personal data to law enforcement agencies, financial intelligence units, or other competent authorities in Bangladesh or internationally. We will always seek to notify you of such disclosures where we are legally permitted to do so, except where notification would compromise an investigation or is explicitly prohibited by the directing authority.
Business Transfers
In the event that bb baji undergoes a merger, acquisition, restructuring, or sale of all or a substantial part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will provide reasonable advance notice of any such transfer and ensure that the recipient is bound by privacy obligations no less protective than those set out in this Policy.
Some of our third-party service providers may process data in jurisdictions outside Bangladesh. Where such international transfers occur, bb baji ensures that appropriate safeguards are in place — including standard contractual clauses or equivalent data protection agreements — to protect your personal data to a standard at least equivalent to that required under applicable Bangladeshi data protection law.
Cookies & Tracking Technologies
The bb baji website uses cookies and similar tracking technologies to provide core platform functionality, remember your preferences, analyse site usage, and support fraud detection. By continuing to use the bb baji platform with your browser's cookie settings at their default configuration, you agree to the placement of cookies on your device as described in this section.
What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) by a website server. They allow the website to recognise your device on subsequent visits and to store certain information about your preferences and activity. Cookies do not contain executable code and cannot access other files on your device.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, authentication, security token validation, load balancing | Session / up to 24 hours |
| Functional | Remembering your language preference, display settings, and last-used payment method | Up to 12 months |
| Analytical | Measuring page traffic, session duration, navigation paths, and game engagement rates using aggregated, anonymised data | Up to 24 months |
| Security & Fraud | Device fingerprinting, IP reputation checks, and detection of automated or suspicious access patterns | Up to 6 months |
Managing Cookies
You can control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, block third-party cookies only, or delete cookies that have already been set. Please note that disabling strictly necessary cookies will impair the functionality of the bb baji platform, including your ability to log in and access your account. Detailed instructions for managing cookies in the most popular browsers can be found in your browser's help documentation.
Third-Party Analytics
We use third-party analytics tools to collect aggregated, anonymised data about platform usage. These tools may set their own cookies. The data collected through these tools is used solely to improve bb baji's platform and does not identify you as an individual. We do not use third-party advertising networks or retargeting pixels that track your browsing activity across websites outside of bb-baji.com.
Data Retention
bb baji retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligation. The following retention schedule reflects our current data retention practices:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal / AML obligation |
| KYC Documents | Duration of account + 5 years after closure | Legal / regulatory obligation |
| Transaction Records | Duration of account + 7 years after closure | Financial record-keeping |
| Gameplay & Betting History | Duration of account + 3 years after closure | Responsible gaming / dispute resolution |
| Support Correspondence | 3 years from date of last contact | Quality assurance / disputes |
| Technical / Server Logs | Up to 12 months | Security and fraud detection |
| Marketing Consent Records | Until consent is withdrawn + 2 years | Compliance / proof of consent |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is used, the resulting data (which can no longer be linked to any individual) may be retained and used for statistical analysis and platform improvement without limitation.
In circumstances where personal data is subject to an ongoing legal dispute, regulatory investigation, or law enforcement request, bb baji will retain the relevant data beyond the standard retention period until the matter is fully resolved, at which point the standard deletion procedure will apply.
Your Privacy Rights
As a player based in Bangladesh, you have a number of rights in relation to the personal data that bb baji holds about you. We are committed to honouring these rights promptly and transparently. Your rights are described below, along with guidance on how to exercise them.
Right of Access
You may request a copy of all personal data bb baji holds about you. We will provide this in a structured, commonly used, machine-readable format within 30 days of your verified request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations.
Right to Restriction
You may request that we restrict the processing of your data — for example, while you contest its accuracy or while a complaint is being resolved — without requesting full deletion.
Right to Portability
Where we process your data on the basis of your consent or for contractual performance, you may request that we transfer your data directly to you or to another provider in a structured format.
Right to Object
You may object to the processing of your data where we rely on legitimate interests as our legal basis, including for direct marketing purposes. Objections to marketing are honoured immediately and without question.
How to Exercise Your Rights
To exercise any of the rights described above, please submit a written request to our support team at [email protected] with the subject line "Data Rights Request". To protect your privacy and prevent unauthorised access, we will ask you to verify your identity before processing your request. We aim to acknowledge all rights requests within five (5) business days and to provide a substantive response within thirty (30) days. Complex requests may take up to sixty (60) days, in which case we will notify you of the extension and the reason for it.
All data rights requests are handled free of charge. bb baji will never charge a fee to process a legitimate data rights request unless a request is manifestly unfounded or excessive in which case we may charge a reasonable administrative fee or decline to act, with written justification provided to you.
Data Security
bb baji implements a comprehensive, layered approach to data security designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security infrastructure reflects industry best practice and is reviewed and updated on a regular basis.
256-bit SSL Encryption
All data transmitted between your device and our servers is encrypted using TLS 1.3 with 256-bit AES encryption — the same standard used by major international banks.
Secure Server Infrastructure
Your data is stored on access-controlled, firewalled servers with real-time intrusion detection. Physical and logical access is restricted to authorised personnel only.
Access Controls
Internal access to personal data is granted on a strict need-to-know basis. All access events are logged and subject to regular audit review by our security team.
Fraud Detection Systems
Automated monitoring systems analyse login patterns, transaction behaviour, and device signals in real time to detect and block suspicious activity before it can affect your account.
Password Security
Passwords are stored using industry-standard one-way cryptographic hashing. bb baji staff cannot view your password in plain text. We strongly recommend using a unique, strong password for your account.
Regular Security Reviews
Our security posture is assessed on a regular basis through internal audits and independent penetration testing. Identified vulnerabilities are remediated promptly according to a risk-prioritised schedule.
Your Responsibility
While bb baji takes extensive measures to protect your data on our side, the security of your account also depends on actions you take. You are responsible for keeping your login credentials confidential, using a strong and unique password, logging out of your account when using shared or public devices, and notifying us immediately at [email protected] if you suspect any unauthorised access to your account. bb baji will never ask you for your password via email, live chat, or any other communication channel.
Data Breach Response
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, bb baji will take immediate containment and remediation steps. Affected users will be notified without undue delay, and the incident will be reported to the relevant authorities as required by applicable law. Our incident response plan is reviewed and updated on a regular basis to reflect evolving threat landscapes.
Children & Minors
The bb baji platform is strictly intended for adults aged 18 years and above. bb baji does not knowingly collect, use, or retain any personal data from individuals under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts, and our KYC procedures require documentary confirmation of age before any withdrawal can be processed.
18+ Only. If you are under 18 years of age, you are not permitted to register an account, place a bet, or use the bb baji platform in any capacity. Gambling involves financial risk and is not appropriate for minors. If you are struggling with gambling-related issues, please visit our Responsible Gaming page for support resources.
If bb baji becomes aware that a minor has registered an account or that personal data has been inadvertently collected from a person under 18, we will take the following immediate actions: suspend the account, permanently delete all associated personal data, reverse any transactions where possible, and, where required by law, notify the relevant authorities. If you are a parent or guardian and believe that your child has registered an account with bb baji, please contact us immediately at [email protected] so that we can investigate and act without delay.
We also encourage parents and guardians to make use of parental control software and internet filtering tools to prevent underage individuals from accessing gambling websites. While bb baji implements its own age verification controls, these tools provide an additional layer of protection at the household level.
Changes to This Policy
bb baji reserves the right to update or amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, industry best practice, or our internal data processing activities. When we make material changes to this Policy, we will take reasonable steps to inform you, which may include displaying a prominent notice on the bb baji website, sending an email notification to your registered email address, or presenting an in-platform alert when you next log in.
The updated Policy will take effect from the date specified at the top of the document as the "Effective Date". Your continued use of the bb baji platform after that date constitutes your acknowledgement of, and agreement to, the revised Policy. If you do not agree to a revised Policy, you should cease using the platform and may request account closure by contacting our support team.
We recommend that you review this Privacy Policy periodically to stay informed about how bb baji is protecting your data. All previous versions of this Policy are archived and available upon request by emailing [email protected] with the subject line "Privacy Policy Archive Request".
For all privacy-related questions, data rights requests, or complaints, please contact our dedicated privacy team at [email protected]. Our support agents are available 24 hours a day, 7 days a week, and English-speaking agents are always on hand to assist players based in Bangladesh.
Your Privacy is Our Priority
bb baji is built on a foundation of transparency and respect for the data rights of every player across Bangladesh.
SSL Encrypted
256-bit TLS on every connection.
No Data Sales
We never sell your data to third parties.
Full Data Rights
Access, correct, or delete your data anytime.
Responsible Play
Responsible gaming monitoring built-in.
24/7 Support
English and Bengali agents always available.
Secure Payments
bKash, Nagad & Rocket processed safely.
Ready to Play on bb baji?
Now that you understand how bb baji protects your data, explore everything our platform has to offer — from cricket betting to live casino, slots, and instant mobile wallet payments across Bangladesh.
18+ Only. Gambling involves financial risk. Please play responsibly. Responsible Gaming